» Support Center » Knowledgebase » SkyScout FAQs » My SkyScout is showing I’m located thousands of miles away from my true location. What’s wrong?
 My SkyScout is showing I’m located thousands of miles away from my true location. What’s wrong?
Answer

Your GPS module is probably malfunctioning. The SkyScout magnetic icon may also stay on in this situation. 

Try reflashing your firmware – overwriting the current version of the firmware. If this doesn’t work, contact Celestron factory service for repair or replacement of your SkyScout.



Article Details
Article ID: 2169
Created On: Dec 15 2008 04:01 PM

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Repair/RMA Procedure

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