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» Support Center » Knowledgebase » Why am I getting “This mount does not support the PECTool” when using my CGE, CPC, CGEM and CGE Pro mounts?
 Why am I getting “This mount does not support the PECTool” when using my CGE, CPC, CGEM and CGE Pro mounts?
Answer All of these mounts do indeed support PEC and Celestron’s PECTool.

The reason you see this error message is because you are using third-party software to program or interact with the mount’s PEC functions. 

To eliminate this problem, reflash the mount’s motor control and hand control firmware.

Contact the software company for troubleshooting the use of their PEC software with Celestron mounts.

Article Details
Article ID: 2249
Created On: Jul 07 2009 04:14 PM

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