What is the timetable for shipments on the EdgeHD? What about accessories like the focal reducer?

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	What is the timetable for shipments on the EdgeHD? What about accessories like the focal reducer?

Answer It is no secret that EdgeHD telescopes have been in very short supply since their introduction. This is due to several reasons. First, demand has been incredibly high ever since the product announcement and continues to grow as more telescopes reach the market. Celestron has been making steady deliveries of the EdgeHD telescopes; however we have an extensive backorder queue that continues to grow along with increased demand. Second, the EdgeHD telescopes are more complex and difficult to build than standard SCT telescopes, requiring longer production times. Third, Celestron is currently testing all EdgeHD telescopes to ensure the highest levels of optical and mechanical quality. These exacting standards do not allow dramatic increases in production speed. Celestron is absolutely dedicated to quality control and will not compromise on quality in order to increase production rates. As the saying goes, “it is better to get the product right, than to get it right now.”

The factors above have created a situation where there are wait times for most EdgeHD telescopes. In an effort to better inform and serve our customers, Celestron will be providing estimates for delivery of existing and new orders. These wait times will be updated on a regular basis as production continues and progress is made fulfilling backorders.

Please see this article for the latest timetable for existing and new order wait times. http://www.celestron.com/c3/images/product/edgeHD/EdgeHD-Letter.pdf

A similar situation exists for the production and first availability of EdgeHD focal reducers. Celestron wants to assure that they will be the same high quality as the EdgeHD telescopes and won’t compromise this goal to rush them on to the market.

If you have further questions, please contact your Celestron dealer.

Article Details

Article ID:

2381

Created On:

May 26 2010 06:34 PM