My CGEM mount is moving in the wrong direction when I use the direction arrows. What is wrong? How can I change the direction of the direction buttons?

You need to review and adjust the button direction logic in your hand control menu.

The directions are made user-adjustable so you can match the direction the star moves in the eyepiece with the buttons when using different accessories, some of which may reverse or mirror-image the real direction of motion of the scope.

Go to Scope Setup > Direction Buttons. Then scroll up or down to choose either RA Buttons (left-right) or Dec Buttons (up-down). Press Enter to select. Scroll to choose Positive or Negative. Then press Enter again to change the present direction of motion associated with that button set to your selection.

Updated 12/27/13