Self-Service Resources

You may be able to find the solution to your issue faster with the self-service resources below. If you still need assistance, please submit a ticket in the form below.

  • Find answers fast. Our comprehensive knowledge base is your go-to resource for getting the most out of your Celestron product.

    Knowledgebase

  • Our video guides walk you through setup, features, and troubleshooting with helpful demonstrations from our expert staff.

    How-To Videos

  • Access the latest software, drivers, firmware, and product manuals all in one place.

    Manuals & Software

  • Starry Night Astronomy Software users:

    If the activation code you received with your telescope is not working, click the link below to generate a new code.

    Generate New Code

Celestron Holiday Closures

Please note, our Support Department and Distribution Center will be closed on the following dates:

  • Thursday November 27, 2025
  • Friday November 28, 2025
  • Thursday December 25, 2025 
  • Thursday January 1, 2026

Submit a Support Ticket

Select a Support Category: *

Phone and E-mail