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Legal and Privacy Notices

Legal & Privacy Notice - US

This Website (the “Website”) is provided by Celestron Acquisition, LLC (“Celestron”).

2835 Columbia St,
Torrance, CA 90503
(310) 328-9560

Celestron operates this Website to provide online access to information about Celestron’s products, services, and opportunities (the “Service”).  Your use of this Website is subject to these Terms and Conditions of Use (the “Terms”). Please read the Terms carefully before accessing this Website.  The Terms constitute a legally binding agreement that contains important information about our Website and your permitted use of it.  From time to time we may unilaterally modify the Terms in Celestron’s sole discretion.  

Your use of this website constitutes your agreement to be bound by and comply with all of the terms. If you do not agree, please close this window now.

Use of Materials on This Site
  
You may use the Service, the Website, and the information, writings, images and/or other works that you see and hear on the Website (the “Content”) solely for non-commercial and personal purposes.  No right, title to or ownership interest in any Content is being transferred to you as a result of downloading such Content or otherwise.  Celestron reserves complete title and full intellectual property rights in all Content.  Except as expressly authorized by these Terms, you may not use, alter, copy, distribute, transmit, or derive another work from any Content obtained from this Website or the Service.  In using this Website, you must respect the intellectual property rights of Celestron and others, as outlined below.  Your unauthorized use of Content may infringe copyright and trademark laws and violate other laws resulting in civil and criminal liability.

Copyrights

This Website and the Content are protected by U.S. copyright laws and international copyright treaties.  The Website and the Content are owned by Celestron or used with permission.  Celestron disclaims any representation or warranty that your unauthorized use of Content will not infringe upon rights of third parties.

Except as set forth in these Terms or in the text of this Website, you may not reproduce, distribute, publish, transmit, modify, adapt, translate, display, distribute, sell, license, publicly perform, prepare derivative works based upon, or otherwise use or exploit the Content.  You may download one copy of the Content in temporary storage on one personal computer for your personal, non-commercial viewing and use only, provided that you do not delete or change any copyright, trademark, or other proprietary notices.  The foregoing limited right does not give you any ownership of any Content. Except as expressly provided above, nothing contained in these Terms may be construed as conferring any right to use or display any Content in any form. 

Celestron respects the intellectual property rights of others. If you believe that your work has been infringed by means of an improper posting or distribution via this Website, please contact the webmaster at webmaster@celestron.com.

Trademarks

Celestron and its authorized agents own the trademarks, logos, and service marks displayed on this Website (collectively, the “Trademarks”).  All Trademarks not owned by Celestron are the property of their respective owners, and are used with permission. You agree not to use or display any of the Trademarks without permission from the trademark owner, except as permitted by law.  Nothing contained on this Website may be construed as granting, by implication, estoppel, or otherwise, any right or license to use any Trademark.

Permitted Links to This Website

You are granted a limited, non-exclusive, revocable right to create hyperlinks to this Website, so long as: (a) the links are created using our link generator, (b) Trademark graphics are provided by our link generator, (c) the links and related content on your site do not suggest any affiliation with Celestron or cause confusion among consumers, (d) the links and related content on your site do not portray Celestron or its products or services in a false, misleading, derogatory, or otherwise offensive matter, and (e) the links and related content on your site are not operated for any commercial purpose.  You may not mirror or frame the home page or any other pages of this Website on any other web site or web page. 

Links on This Website to and from Other Sites

This Website may contain links to or from third-party sites (“Linked Sites”), including, without limitation, sites operated by advertisers and affiliates of Celestron.  Links on this Website to third party web sites or information are provided solely as a convenience to you.  If you use these links, you will leave this Website.  Celestron has no control over the content of Linked Sites and does not assume any obligation to review any Linked Sites.  Celestron does not endorse, approve, or sponsor any Linked Sites or any content and disclaims all liability in connection therewith.  Any activities in which you engage in connection with a Linked Site are subject to the privacy policy, conditions of use, and other terms imposed by the operator of the Linked Site.

Banners, Advertisements and Promotions

Celestron reserves the right to post banners, advertisements, promotions, and similar content on the Website.  Any interactions, correspondence, and business dealings that you have with any advertisers and other third parties found on this Website (including via Linked Sites) are solely between you and the third party (including, without limitation, issues related to the content of third party advertisements, payments, delivery of goods, warranties, and the like).  Celestron disclaims all liability in connection therewith.

Downloading Files

Celestron cannot and does not guarantee or warrant that files available for downloading through this Website will be free from software viruses or other harmful computer code, files or programs.

Disclaimer of Warranties

THIS WEBSITE, THE SERVICE AND THE CONTENT ARE PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS.  CELESTRON MAKES NO EXPRESS OR IMPLIED WARRANTIES, REPRESENTATIONS OR ENDORSEMENTS WHATSOEVER WITH RESPECT TO THIS WEBSITE, THE SERVICE OR THE CONTENT.  CELESTRON EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, EXPRESS, IMPLIED, STATUTORY OR OTHERWISE, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE AND NON-INFRINGEMENT, WITH REGARD TO THIS WEBSITE, THE SERVICE, THE CONTENT, AND ANY PRODUCT OR SERVICE FURNISHED VIA THIS WEBSITE.  CELESTRON DOES NOT WARRANT THAT THE FUNCTIONS PERFORMED BY THIS WEBSITE OR THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, OR THAT DEFECTS IN THIS WEBSITE OR THE SERVICE WILL BE CORRECTED. 

Limitations of Liability

IN NO EVENT WILL CELESTRON BY LIABLE FOR ANY DAMAGES WHATSOEVER, INCLUDING, BUT NOT LIMITED TO ANY DIRECT, INCIDENTAL, CONSEQUENTIAL, SPECIAL, EXEMPLARY OR OTHER INDIRECT DAMAGES ARISING FROM OR RELATING TO (1) THE USE OF OR INABILITY TO USE THIS WEBSITE, THE SERVICE, OR THE CONTENT, (2) ANY TRANSACTION CONDUCTED THROUGH OR FACILITATED BY THIS WEBSITE, (3) ANY CLAIM ATTRIBUTABLE TO ERRORS, OMISSIONS, OR OTHER INACCURACIES IN THIS WEBSITE, THE SERVICE, OR THE CONTENT, OR (4) UNAUTHORIZED ACCESS TO OR ALTERATION OF YOUR DATA, EVEN IF CELESTRON HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.  IF YOU ARE DISSATISFIED WITH THIS WEBSITE, THE SERVICE, THE CONTENT, OR WITH THE TERMS, YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USE THEREOF.

BECAUSE SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF LIABILITY FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.  IN SUCH STATES, CELESTRON’S LIABILITY IS LIMITED AND WARRANTIES ARE EXCLUDED TO THE GREATEST EXTENT PERMITTED BY LAW, BUT SHALL, IN NO EVENT, EXCEED THE FEE YOU HAVE PAID TO ACCESS THE WEBSITE, IF ANY.

Indemnification

You understand that you are personally responsible for your behavior on the Website.  You agree to indemnify, defend and hold harmless Celestron, its parent companies, subsidiaries, affiliated companies, joint venturers, business partners, licensors, employees, agents, and any third-party information providers to the Service, from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees arising from or relating to your misuse of or inability to use the Website, the Service, or the Content, or any violation by you of the Terms.

Privacy

You have the option of signing up for Celestron’s mailing list or submitting photographs to Celestron.  To sign up for the mailing list or submit a photograph, you must first submit information including a valid email address and certain other personal and contact information.  Your personal and contact information will not be disclosed to any other organization without your prior consent.  If you choose to sign up for the mailing list, you may receive regular emails from this Website as well as emails from third party sponsors.  If you do not wish to receive emails from third party advertisers, do not sign up for the mailing list.  Celestron and its successors and assigns is the sole owner of the information collected on the Website. 

Though we make every effort to preserve user privacy, Celestron may need to disclose personal information if required to do so by law, or in the good faith belief that such disclosure is reasonably necessary to respond to a court order or other legal process.

Celestron may also disclose information about its users to law enforcement officers or others in the good faith belief that such disclosure is reasonably necessary to enforce the terms, respond to claims that any Service or Content violates the rights of third parties, or to protect the rights, property, or personal safety of Celestron, Celestron’s Website users, or the general public.

EEA Privacy Notice – Website Users in the EEA

Although our Website does not offer ecommerce services to customers within the European Union, we may collect, use and be responsible for certain limited personal information about you when you use the Website. When we do so we are subject to the General Data Protection Regulation, which applies across the European Union (including in the UK) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.

Personal Information We Collect about You

We may collect the following personal information about you via the Website: (i) your name; (ii) your email address; (iii) street address; and (iv) phone number.

We may also collect: (i) any personal data that you submit via the forms on our Website; and (ii) technical information such as traffic statistics, conversion data, audience demographic data, trackin codes and IP addresses.

How your Personal Information is Collected

We collect personal information directly from you via our Website. We may also collect information from cookies on our Website (more information is set out below) and from our IT systems and via the following channels:

Google Analytics

The Website uses the Google Universal Analytics tracking code. This provides traffic statistics, conversion data, and audience demographic data.

Facebook Pixel

The Website uses the Facebook tracking pixel. This allows us to track user interactions with our site and use that data to inform the targeting logic of our Facebook advertisements. These advertisements currently only target US users, but global user data is used to develop the audience targets.

Klaviyo (email platform) tracking code

The Website uses the tracking code provided by our email marketing platform Klaviyo. This is used to track ecommerce conversions generated by our email campaigns and allow us to build user targeting data for future marketing campaigns.

How and why we use your Personal Information

Under EU data protection law, we can only use your personal information if we have a proper reason for doing so, for example: (i) for the performance of a contract with you or to take steps at your request before entering into a contract; (ii) to comply with our legal and/or regulatory obligations; (iii) for our legitimate interests or those of a third party; or (iv) where you have provided consent.

A legitimate interest is when we have a business or commercial reason to use your information, so long as this is not overridden by your own rights and interests.

The technical information gathered from the use of our website (including through our use of cookies) which may include personal data, is used for our legitimate interest of ensuring that our website is functioning properly and to help us make business decisions about the information to be provided on our Website. 

We may also use the information we collect from you for our legitimate interests of sending marketing communications, communicating with you (for instance, to deal with your queries) and registering your product with us.

Marketing Communications

We may use your personal information to send you updates by E-mail about our services, events, news and promotions.

Where you are an individual recipient, we will not send electronic marketing communications to you unless you have consented to this. Where you have provided your contact details as part of a negotiation of a sale or provision of services with us, we may send you marketing communications to you as an existing customer about similar products we think you may be interested in, however we will always give you the chance to opt-out or unsubscribe from these communications if you wish.

You have the right to opt-out of receiving promotional communications at any time by contacting us at optout@celestron.com.

We may ask you to confirm or update your marketing preferences in future, or if there are changes in the law, regulation or the structure of our business.

Who we Share your Personal Information With

We may disclose your personal information to any member of our corporate group, including any subsidiaries, ultimate holding company, or subsidiaries of that holding company. 

We may share also your personal information with:

  • Facebook Pixel: to enable us to track user interactions with our Website and use that data to develop audience targets. We do not currently use this information to target advertisements at non-US users.
  • Google Analytics: to collect information about web traffic statistics, conversion data and audience demographic data, to help us understand how you use the Website.
  • Simulation Curriculum: Our products ship with a marketing insert that allows customers to register their product through Simulation Curriculum. Simulation Curriculum shares the registrant data with us, which we use for advertisement targeting as well as email targeting and segmentation.
  • Klaviyo: We use the tracking code provided by the Klaviyo marketing platform. This is used to track ecommerce conversions generated by our email campaigns and allow us to build user targeting data for future campaigns.

Occasionally, we may need to disclose your personal data to third parties where necessary for the legitimate interests of business or in order to comply with legal obligations:

  • in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
  • if Celestron Acquisition, LLC or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets; or
  • if we are under a duty to disclose or share your personal data in order to comply with any legal obligation, enforce or apply our Website terms of use or other agreements, or to protect the rights, property or safety of our corporate group, our customers or others.

How long your Personal Information will be Kept

We will keep your personal information for as long as is necessary:

  • to respond to any questions, complaints or claims made by you or on your behalf;
  • to show that we treated you fairly; and
  • as required by law.

We will not retain personal information for longer than is necessary for the purposes set out in this Privacy Notice.  When it is no longer necessary to retain your personal information, we will delete or anonymize it.

Transfers of your Personal Information outside the EEA

When you provide your personal information to us in accordance with this EEA Privacy Notice, the information you provide may be transferred to countries outside the European Economic Area (EEA) (specifically, the USA) that do not have similar protections in place to the EEA regarding your data and restrictions on its use as set out in this policy. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.

By submitting your information you consent to this transfer for the purposes specified in this EEA Privacy Notice.

Cookies

A cookie is a small text file which is placed onto your computer (or other electronic device) when you access our website. We use cookies on our website to:

  • recognize you whenever you visit our website (this speeds up your access to the website as you do not have to log in each time);
  • obtain information about your preferences, online movements and use of the internet;
  • carry out research and statistical analysis to help improve our content; and
  • make your online experience more efficient and enjoyable.

In most cases we will need your consent in order to use cookies on this website. The exception is where the cookie is essential in order for us to provide you with a service you have requested.

If you visit our website when your browser is set to accept cookies, we will interpret this as an indication that you consent to our use of cookies and other similar technologies as described in this website cookie policy. If you change your mind in the future about letting us use cookies, you can modify the settings of your browser to reject cookies or disable cookies completely.

The table below provides some information on the cookies which we use on our website:

Cookie Name

What it does

Why is it used

How long it lasts

 _ga

Distinguish users.

Used for website analytics.

 2 years

 _gid

Distinguish users.

Used for website analytics.

 24 hours

_bva_location

Provides geographic data on users.

Used for site functionality and determining what content is shown on Celestron.com

 7 days


Your Privacy Rights

EU data protection law gives you a number of rights set out below.  If you would like to exercise any of your rights, please contact us in writing via mydata@celestron.com.

  • Access: you may request access to a copy of your personal information.
  • Withdraw Consent: where our processing of your personal information is based on your consent, you can withdraw your consent at any time. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.
  • Rectification: you may ask us to rectify any inaccurate information we hold about you.
  • Erasure: you may ask us to delete the personal information we hold about you, where there is no reason for us to continue to hold your information.
  • Portability: you may ask us to provide you with the personal information that we hold about you in a structured, commonly used, machine readable format, or you can ask us to send your information in this format to another controller.
  • Object: you may object to our processing of your personal information.
  • Restriction: you can ask us to restrict the personal information we use about you where you have asked for it to be erased or where you have objected to our use of it.

You will not have to pay a fee to access your personal data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we may refuse to comply with your request in these circumstances.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal data (or to exercise any of your other rights). This is a security measure to ensure that personal data is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month. Occasionally it may take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.

If you are not happy with the way in which we process your personal information, or the way in which we handle any request by you to exercise your privacy rights, you may make a complaint to your local data protection regulator. In the case of the UK, this is the UK Information Commissioner's Office ("ICO"). The ICO can be contacted by visiting their website at https://ico.org.uk/concerns/ or by telephone on (+44) 0303 123 1113.

Keeping your Personal Information Secure

We have appropriate security measures to prevent personal information from being accidentally lost, or used or accessed unlawfully. We limit access to your personal information to those who have a genuine business need to access it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.

We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.

Changes to this Privacy Notice

This EEA Privacy Notice was last updated on 5/25/2018

We may change this EEA Privacy Notice from time to time – when we do we will inform you via an announcement on our Website or via email to you.

User Conduct

You agree to use the Website only for lawful purposes.  You agree not to take any action that might compromise the security of the Website, render the Website inaccessible to others or otherwise cause damage to the Website or the Content.  You agree not to add to, subtract from or otherwise modify the Content, or attempt to access any Content that is not intended for you.  You agree not to use the Website in any manner that might interfere with the rights of third parties.

User Supplied Information

Except for necessary personal information you provide in connection with a purchase from Celestron’s Web Store, do not send confidential or proprietary information to Celestron via the Website. 

You may submit photographs to Celestron’s photo gallery.  You agree that any material, information, data, or photographs you transmit to us or post to the Website (“Submissions”) will be considered non-confidential and non proprietary.  For all Submissions, (1) you represent and warrant that you have the legal right to post the Submission and that it will not violate any law or infringe the rights of any person or entity, and (2) you give Celestron the royalty-free, irrevocable, perpetual, worldwide right to use, distribute, display and create derivative works from the Submission, in any and all media now or hereafter devised, in whole or in part, without any restriction or responsibility to you.  You agree to indemnify, defend and hold harmless Celestron, its parent companies, subsidiaries, affiliated companies, joint venturers, business partners, licensors, employees, agents, and any third-party information providers to the Service from and against all claims, losses, expenses, damages and costs (including, but not limited to, direct, incidental, consequential, exemplary and indirect damages), and reasonable attorneys’ fees resulting from or arising out of your Submissions.

Miscellaneous General Provisions

These Terms constitute the complete, final and exclusive statement of the agreement between you and Celestron.  Any modification to or waiver of any provision of the Terms will be effective only if in writing and signed by an authorized representative of Celestron.  No waiver by Celestron of any breach or default hereunder shall be deemed to be a waiver of any prior or subsequent breach or default.

These Terms shall be interpreted and enforced in accordance with California law for contracts made and performed in California.  The courts sitting in the State of California shall have non exclusive jurisdiction to interpret or enforce these Terms.  If any part of the Terms is determined by a court of competent jurisdiction to be invalid or unenforceable, such determination shall not affect any other provision of the Terms, all of which will remain in full force and effect.

Unsolicited Idea Submission Policy

Celestron and its employees do not accept or consider unsolicited ideas, including ideas for new advertising campaigns, marketing strategies, new or improved products, technologies, services, processes, materials, or new product names.  Please do not send your unsolicited ideas to Celestron or anyone at Celestron.  Please note that all your unsolicited submissions automatically become the property of Celestron, without any compensation to you, even if your transmission says otherwise.  Celestron will have no obligation to return your idea to you or respond to you in any way and no obligation to keep your idea confidential.  Celestron may use or disclose your idea for any purpose whatsoever.

Celestron welcomes customer feedback regarding many areas of Celestron’s business and products that will help satisfy customer’s needs.  Please provide your feedback through the designated contact areas on the Website.  Any feedback you provide shall be deemed a Submission as defined in the User Supplied Information section above.

Affiliate Links

We are a participant in the Amazon Services LLC Associates Program, an affiliate advertising program designed to provide a means for us to earn fees by linking to Amazon.com and affiliated sites.

Legal & Privacy Notice - UK

Who are we?

References to ‘us’, ‘we’ or ‘our’ are references to Celestron Global Limited, 2835 Columbia Street, Torrance, CA 90503

What is the purpose of this Privacy Policy?

Celestron Global Limited understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of all our website visitors, customers and suppliers, and will only collect and use personal data in the ways that are described here, and in a way that is consistent with our obligations and your rights under the Data Protection Act 2018 and the General Data Protection Regulation / GDPR (EU) 2016/679

What data do we collect and hold?

The personal data we collect, is restricted to, but may vary according to the relationship with us:

  • Name
  • Postal address / Company Address
  • Email / Company Email
  • Telephone numbers / Company Telephone numbers - Landline and Mobile
  • Bank / Payment Details
  • Car Registration (When visiting our offices)

 

Information relating to any transactions carried out between you and us on or in relation to this website, including information relating to any purchases you make of our services.

Where do we collect personal data from?

We collect personal information from that you have supplied to us either in person, by telephone, by email or via the contact form on our website.

Our website uses cookies and Google Analytics to record visitor behaviour patterns and standard Internet log information such as IP address, operating system, browser type and how you navigated to / from our website: directly, via a search engine or via a link on another website and to understand further requirements from our website. This is done so that we can offer better site experience and tools in the future. This data is processed so that no one is identified. You may disable cookies in your browser, though doing so may affect your experience when using our website.

Celestron Global Limited uses the tracking code provided by our email marketing platform Klaviyo. This is used to track ecommerce conversions generated by our email campaigns and allow us to build user-targeting data for future marketing campaigns.

Do we collect personal data from third parties?

Only for the purposes of legitimate business to business marketing we do, at times, collect data from relevant trade exhibitions.

How will we use your personal data?

We must always have a lawful basis for using personal data. This may be because the data is necessary for our performance of a contract with you, because we have a legal obligation, or because we have a legitimate interest. Your personal data may be used for one of the following purposes:

  • To perform our contract if we have entered into a contractual relationship with you
  • Maintaining our business relationship with you once any contracted services have been supplied
  • To perform pre-contract activities if we are mutually working towards a contractual relationship
  • For the legitimate purpose of business to business marketing
  • To respond to specific requests that you make via telephone, email or our website
  • Website administration

Will we share your personal data?

We do not share your personal information, we solely use for our own use and for the supply of goods and services to you and this may include the use of IT and cloud services. The only time we share any information is when we need to do so to deliver our goods and services, for example we may share your information with a delivery company to enable them to deliver goods to you, or we may share information with service delivery companies to enable them to provide quotations or deliver their services. The only other time your data may be shared is if we are required to do so by law, in connection with any legal proceedings or in order to establish, exercise or defend our legal rights.

Transfers of your Personal Information outside the EEA

When you provide your personal information to us in accordance with this Privacy Notice, the information you provide may be transferred to countries outside the European Economic Area (EEA) (specifically, the USA) that do not have similar protections in place to the EEA regarding your data and restrictions on its use as set out in this policy. The EEA comprises the EU member states plus Norway, Iceland and Liechtenstein.

By submitting your information you consent to this transfer for the purposes specified in this Privacy Notice.

How do we protect your personal data?

To maintain the security of your personal data, we implement technical and organisational measures that are appropriate to the risks associated with the loss or any illegal processing of your personal information.

How long will we hold your personal data for?

If you have entered into a contract with us, we will retain your personal data for a minimum of six years after the cessation of the contract. Otherwise, we will delete your personal data two years after our last contact or attempted contact with you.

Marketing Communications

We may use your personal information to send you updates by Email about our services, events, news and promotions.

Where you are an individual recipient, we will not send electronic marketing communications to you unless you have consented to this. Where you have provided your contact details as part of a negotiation of a sale or provision of services with us, we may send you marketing communications to you as an existing customer about similar products we think you may be interested in, however we will always give you the chance to opt-out or unsubscribe from these communications if you wish.

You have the right to opt-out of receiving promotional communications at any time by contacting us at optout@celestron.com

We may ask you to confirm or update your marketing preferences in future, or if there are changes in the law, regulation or the structure of our business.

What are your rights in relation to the personal data that we hold?

As a data subject whose personal information we hold, you have certain rights.  If you wish to exercise any of these rights, please email: mydata@celestron.com

In order to process your request, we may ask you to provide a valid form of identification for verification purposes. Your rights are as follows:

The right to be informed

As a data controller, we are obliged to provide clear and transparent information about our data processing activities.  This is provided by this privacy policy and any related communications we may send you.

The right of access

You may request a copy of the personal data we hold about you free of charge.  Once we have verified your identity, we will provide access to the personal data we hold about you within a month of your request.

If there are exceptional circumstances that mean we can refuse to provide the information, we will explain them.  If answering requests is likely to require additional time or unreasonable expense, we will inform you.

The right to rectification

When you believe we hold inaccurate or incomplete personal information about you, you may exercise your right to correct or complete this data.  This may be used with the right to restrict processing to make sure that incorrect/incomplete information is not processed until it is corrected.

The right to erasure (the ‘right to be forgotten’)

Where no overriding legal basis or legitimate reason continues to exist for processing personal data, you may request that we delete the personal data we hold.  This includes personal data that may have been unlawfully processed.  We will take all reasonable steps to ensure erasure.

The right to restrict processing

You may ask us to stop processing your personal data.  We will still hold the data, but will not process it any further.  This right is an alternative to the right to erasure.  If one of the following conditions applies you may exercise the right to restrict processing:

  • The accuracy of the personal data is contested
  • Processing of the personal data is unlawful
  • We no longer need the personal data for processing but the personal data is required for part of a legal process
  • The right to object has been exercised and processing is restricted pending a decision on the status of the processing

The right to data portability

You may request your set of personal data be transferred to another controller or processor, provided in a commonly used and machine-readable format.  This right is only available if the original processing was on the basis of consent, the processing is by automated means and if the processing is based on the fulfillment of a contractual obligation.

The right to object

You have the right to object to our processing of your data where:

  • Processing is based on legitimate interest
  • Processing is for the purpose of direct marketing
  • Processing is for the purposes of scientific or historic research
  • Processing involves automated decision-making and profiling

The rights related to automated decision making

You have the right to be notified if we are using automated decision making. We may, at times, run credit checks to ensure your credit history is viable.

How can you contact us?

We can be contacted in writing, please address to Celestron Global Limited, Unit 2 Transigo, Gables Way, Thatcham, Berkshire, RG19 4JZ, by email to mydata@celestron.com or alternatively via the “Contact Us” page on our website.

Making a complaint

Should you wish to discuss a complaint, please feel free to contact us using the details provided above.  All complaints will be treated in a confidential manner.

Should you feel unsatisfied with our handling of your data, or about any complaint that you have made to us about our handling of your data, you are entitled to escalate your complaint to the Information Commissioner’s Office (ICO), who is our lead supervisory authority:

Website: www.ico.org.uk   

Tel: 0303 123 1113

Address: ICO, Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF