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Technical Support

Please reach out to our technical support team for them to assist you.

StarSense Explorer Users:

If you are having trouble using your code to unlock the StarSense Explorer app, please uninstall the app from your device. Then reinstall the app and try the code again. If you are still experiencing problems, please submit a ticket below.

Email: mail@celestronsupport.com
Phone: 1-800-421-9649