I’m using the Digital Optical Microscope #44330 on my laptop's built-in webcam. Everything installs okay, but my computer either can’t see the microscope or says a webcam is in use. What do I do?

The computer’s webcam needs to be disabled:

1. In Windows, go My Computer from the Start Menu.

2. Right-click and select properties.

3. Click the hardware tab, then click on device manager and find and expand the Imaging Devices heading (click on the plus sign).

Find the built-in webcam icon, right-click on it and click disable.

Reboot your computer. You may need to reboot more than once for it to successfully recognize the microscope.

Updated 12/17/13