My CGEM mount won’t let the front latitude screw lock the mount. What’s ...

If you are using the mount at 35 degrees latitude and the front latitude screw won’t lock, this is normal for the CGEM. Here’s why.The CGEM has two latitude adjustment...

My CGEM mount won’t let the front latitude screw lock the mount. What’s ...

If you are using the mount at 35 degrees latitude and the front latitude screw won’t lock, this is normal for the CGEM. Here’s why.The CGEM has two latitude adjustment...

My NexStar SE wobbles when I put it on the tripod. How can I fix this?

The NexStar SE tripod and mount are attached to one another by three bolts that are part of the tripod assembly. In order to make assembly easier, especially in the...

My NexStar SE wobbles when I put it on the tripod. How can I fix this?

The NexStar SE tripod and mount are attached to one another by three bolts that are part of the tripod assembly. In order to make assembly easier, especially in the...

My Celestron mount slews in the wrong direction. Is this an encoder prob...

It could be an encoder problem. The encoder is a light-emitting diode (LED) device that measures how much the motor has turned. Try this general test of the encoders:For Alt-Azimuth...

My Celestron mount slews in the wrong direction. Is this an encoder prob...

It could be an encoder problem. The encoder is a light-emitting diode (LED) device that measures how much the motor has turned. Try this general test of the encoders:For Alt-Azimuth...

How accurate is my Advanced Series GT mount's alignment?

Go to Scope Setup> Mount Settings to find out. Cone Value gives the cone error found once calibration stars were added to the alignment. It should be less than ½-degree....

How accurate is my Advanced Series GT mount's alignment?

Go to Scope Setup> Mount Settings to find out. Cone Value gives the cone error found once calibration stars were added to the alignment. It should be less than ½-degree....

The declination motion of my CGE mount is getting progressively slower -...

It could be the cable or it could be the encoder for the DEC motor. Switch the RA and DEC cables to see if this helps. Examine the DEC cable...

The declination motion of my CGE mount is getting progressively slower -...

It could be the cable or it could be the encoder for the DEC motor. Switch the RA and DEC cables to see if this helps. Examine the DEC cable...

How do I improve my telescope's GoTo performance?

There are a number of techniques and functions you can use to improve the accuracy of your GoTo telescope’s performance and accuracy. Here is a summary to improve your GoTo...

How do I improve my telescope's GoTo performance?

There are a number of techniques and functions you can use to improve the accuracy of your GoTo telescope’s performance and accuracy. Here is a summary to improve your GoTo...