Why does the NexRemote want to align the scope on startup when the mount...

Alignment information is stored in the hand control, not in your mount. Since NexRemote acts like a second hand control, it has no idea that the real hand control has...

Why does the NexRemote want to align the scope on startup when the mount...

Alignment information is stored in the hand control, not in your mount. Since NexRemote acts like a second hand control, it has no idea that the real hand control has...

I’m trying to install TheSkyX First Light in Windows XP. It stops instal...

TheSkyX First Light is Windows XP compatible, but only works with certain graphics card and drivers. Make sure you are using graphics hardware and software that are fully compatible and...

I’m trying to install TheSkyX First Light in Windows XP. It stops instal...

TheSkyX First Light is Windows XP compatible, but only works with certain graphics card and drivers. Make sure you are using graphics hardware and software that are fully compatible and...

Why does my NexStar* hand control say Transmit Data?

It appears that your hand control is stuck in programming mode. Fortunately, it is an easy fix: 1. Cycle the power of your scope. This will often clear the condition....

Why does my NexStar* hand control say Transmit Data?

It appears that your hand control is stuck in programming mode. Fortunately, it is an easy fix: 1. Cycle the power of your scope. This will often clear the condition....

Will TheSky software run on Windows Vista?

TheSky was supplied with Celestron telescopes sold before 2009. It will run in Vista 32, but will display a registry error when the program launches and may have other problems....

Will TheSky software run on Windows Vista?

TheSky was supplied with Celestron telescopes sold before 2009. It will run in Vista 32, but will display a registry error when the program launches and may have other problems....

Why can't I retrieve a list of observable comets in TheSky?

There is a bug in TheSky that shuts down the program when you select Data > Comets and Minor Planets > Comets > Observable. You will see a message "Executable...

Why can't I retrieve a list of observable comets in TheSky?

There is a bug in TheSky that shuts down the program when you select Data > Comets and Minor Planets > Comets > Observable. You will see a message "Executable...

How do I connect my computerized telescope to my computer using NexRemote?

1. Make sure the telescope is powered on. 2. When using a serial to USB connection, make sure the drivers for the serial to USB adapter are installed. 3. Verify...

How do I connect my computerized telescope to my computer using NexRemote?

1. Make sure the telescope is powered on. 2. When using a serial to USB connection, make sure the drivers for the serial to USB adapter are installed. 3. Verify...